Shipping policy

At North Philly Book Tower, we are committed to delivering your orders quickly, securely, and efficiently. Please review our shipping policy for information regarding order processing, shipping methods, delivery times, and other important details.

Shipping Coverage

We currently ship to addresses within the United States only.

At this time, we do not offer international shipping.

Shipping Costs

We are pleased to offer free standard shipping on all orders, with no minimum purchase requirement.

There are no additional shipping charges at checkout unless otherwise stated.

Order Processing

Orders are processed within 1–5 business days, Monday through Friday.

Orders placed before 1:00 AM Central Time (GMT-06:00) may begin processing on the same business day.
Orders placed after the daily processing cutoff will be processed on the next business day.
Orders are not processed on weekends or public holidays.

During periods of high demand, processing times may be extended.

Shipping & Delivery Times

Once an order has been processed and shipped, standard delivery typically takes 5–7 business days.

Estimated Delivery Timeline

Processing Time: 1–5 business days
Shipping Time: 5–7 business days
Total Estimated Delivery Time: 6–12 business days

Please note that delivery estimates are provided as guidelines only and are not guaranteed.

Shipping Schedule

Orders are shipped Monday through Friday, excluding public holidays.

No shipments are dispatched on weekends or recognized holidays.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Tracking updates are provided directly by the shipping carrier and may take up to 24–48 hours to become active after shipment.

Shipping Delays

While we strive to meet all estimated delivery dates, occasional delays may occur due to circumstances beyond our control, including:

High order volumes
Carrier service disruptions
Severe weather conditions
Public holidays
Other unforeseen logistical issues

If you experience an unexpected delay or have questions regarding your shipment, please contact our customer support team.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.

North Philly Book Tower is not responsible for delays, failed deliveries, additional shipping costs, or lost packages resulting from incorrect or incomplete shipping addresses supplied by the customer.

If you notice an error in your shipping information, please contact us immediately. We will make every reasonable effort to update your order before it is shipped.

In-Store Pickup

Customers may choose to arrange an in-store pickup for eligible orders.

Pickup Location

2637 Germantown Ave
Philadelphia, PA 19133
United States

Pickup appointments must be scheduled in advance with our customer support team. Orders will only be available for pickup after confirmation has been provided.